Shipping policy
Processing Time
All items are made to order. Please allow up to 2 weeks (14 business days) for processing before your order ships or is ready for local pickup.
Processing time does not include shipping time.
Shipping Time
Once your order has completed processing, it will be shipped via UPS or USPS. Shipping times vary based on the carrier and destination and are outside of our control.
Shipping Rates
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Free shipping on orders over $100
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Shipping costs for orders under $100 are $7 flat rate
Local Pickup
If local pickup is selected, you will be notified once your order is ready. Pickup instructions and timing will be provided at that time.
Order Tracking
Tracking information will be sent once your order has shipped.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address provided by the customer.
Delays
While we do our best to meet processing and shipping estimates, delays may occur due to high order volume, holidays, carrier delays, or circumstances beyond our control. We appreciate your patience.
Questions
If you have questions about your order or need clarification before purchasing, please contact us—we’re happy to help!